West Boylston Water District

We’re Hiring!
The District is seeking part time office support to provide amazing customer service to the residents of West Boylston. If you have an upbeat attitude and working knowledge of Microsoft Office and are looking for an opportunity to learn new skills while earning great pay, we invite you to apply.
Massachusetts Dept. of Environmental Protection Lead and Copper Program
In 2025, the Massachusetts Dept. of Environmental Protection (Mass DeP) Drinking Water Program enacted new rules that includes inventorying all of the service lines in every Massachusetts community. West Boylston is proud to report that the inventory list was completed and submitted to the Commonwealth on time and approved in early 2026. There are no recognized lead service lines in West Boylston. To learn more about this Program and what it means for West Boylston residents, follow this link: https://lead-service-line-inventory-mass-eoeea.hub.arcgis.com/

The complete list that was submitted and approved by Mass DeP can be found here: NO LEAD IN WeBo

The West Boylston Water District additionally tests for lead and copper semi-annually in thirty homes, schools and businesses. We are pleased to say that there have been no detections in over five years.
Billing Questions?
When should you expect your bill? How do you read my meter? When is my bill due? These and other common questions are on our FAQs page.
System Disruptions
Occasionally, the water system experiences disruptions that may stir up mineral sediment from the bottom of the water mains that can make their way into your home. Generally, these are few and far between, and can be quickly pushed through with some aggressive flushing. These occurrences happen during and after water main breaks, at the beginning of the watering season when irrigation systems are turned on, during high-usage times (usually summer weekends), during fire flow testing, and hydrant flushing. If you see this in your home, they will mostly clear up in a matter of minutes by turning your cold water taps full force. We recommend using outside spigots if possible, and the cold water tap in your tub/shower. If there is still murkiness remaining after a good flushing, call us for assistance at 508-835-3025.
Your Drinking Water Meets All Federal And State Mandates
Click HERE to view the full 2024 report on water quality in West Boylston.
Moving To or From Town?
The Water District is happy to help you facilitate the sale/purchase of a new residence in West Boylston. Information on what to do and what to expect can be found on our New Customers page. Feel free to call us at 508-835-3025 with any questions!
Avoid Freezing Pipes
Water damage can be devastating. Avoid frozen pipes with these helpful hints from the American Red Cross.
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We’re on Facebook. Like us for updates and important information.

How We Operate

Learn who runs the Water District and how you can be involved in making decisions.

Get Information on Rates and Billing

Current rates, when to expect your bills, how we read your meter and understanding your bills.

Get Emergency Notifications!

Emergencies do happen. We can let you know if a problem affects your home or your business via the reverse-911 CodeRed service.

Pay your bill online!

No need for a stamp or to stop by our office. We have partnered with Stripe merchant services to provide easy online payment options.

Current Projects & News

We continuously upgrade the water system in order to provide the safest, cleanest drinking water.

Moving To and From Town

Information on setting up new service, and ordering final water usage readings.

Welcome to the West Boylston Water District

We are an independent governmental entity providing clean water to the Town of

West Boylston, MA since 1939.

We’re Hiring!

The District is seeking part time office support to provide amazing customer service to the residents of West Boylston. If you have an upbeat attitude and working knowledge of Microsoft Office and are looking for an opportunity to learn new skills while earning great pay, we invite you to apply.

Massachusetts Dept. of Environmental Protection Lead and Copper Program

Billing Questions?

System Disruptions

Your Drinking Water Meets All Federal And State Mandates

Moving To or From Town?

Avoid Freezing Pipes

Water damage can be devastating. Avoid frozen pipes with these helpful hints from the American Red Cross.

Like us on Facebook!

We’re on Facebook. Like us for updates and important information.