Important Information Regarding Online Payments
ONE-TIME PAYMENTS: Customers can make one-time payments using their checking accounts, credit cards, or debit cards through the web portal by referencing their District account number.
Payments made via checking account will be required to undergo account verification under new Federal banking regulations sing Plaid. A fee of $1.50 will be charged for validation of your bank account. You will only be charged this once if you set up an account and save your account information. Processing fee for one-time payments by e-check is .45 per transaction. If the account information is not saved, the process will be repeated each time you make a quick pay not linked to your portal account.
For more information regarding the Plaid process of verification (the same system used by Venmo), please read here.
Payments made via debit or credit card will be charged transaction fees of 3% or $2.50, whichever is greater. No distinction is made between debit and credit cards. The fee applies for each transaction.
AUTOMATIC PAYMENTS: Customers can choose to have their bank accounts automatically deduct their balance due every quarter. Customers can also choose to have their credit or debit cards charged every quarter. There is NO FEE when using a bank account; there is a 3% of the transaction amount or $2.50 fee (whichever is greater) for debit/credit card transactions. In order to set up automatic payments, the customers must set up an account through the secure web portal and save their banking/debit/credit information.
Automatic payments will be processed on the last day of the month (ie, if you receive a January 1 bill, your payment will be taken out on 1/31). Customers will receive a confirmation e-mail once payment has been processed.