Billing Questions?
When should you expect your bill? How do you read my meter? When is my bill due? These and other common questions are on our FAQs page.
West Boylston is happy to announce it has been certified by the state to have no lead service lines in it's inventory. More information here.
YOUR DRINKING WATER MEETS OR EXCEEDS ALL FEDERAL AND STATE REQUIREMENTS SET FORTH BY THE SAFE DRINKING WATER ACT. YOU CAN READ THE FULL REPORT HERE
HYDRANT FLUSHING TO BEGIN 9/22/2025
When should you expect your bill? How do you read my meter? When is my bill due? These and other common questions are on our FAQs page.
Occasionally, the water system experiences disruptions that may stir up mineral sediment from the bottom of the water mains that can make their way into your home. Generally, these are few and far between, and can be quickly pushed through with some aggressive flushing. These occurrences happen during and after water main breaks, at the beginning of the watering season when irrigation systems are turned on, during high-usage times (usually summer weekends), during fire flow testing, and hydrant flushing. If you see this in your home, they will mostly clear up in a matter of minutes by turning your cold water taps full force. We recommend using outside spigots if possible, and the cold water tap in your tub/shower. If there is still murkiness remaining after a good flushing, call us for assistance at 508-835-3025.
Outdoor water use restrictions are in place every June 1 through September 30.
We kindly ask West Boylston Water District customers to restrict outdoor watering to odd and even days (ie, if you live at 7 Goodale Street, limit watering to the 1st, 3rd, 5th, 7th, etc. of the month; if you are at 6 Goodale, the 2nd, 4th, 6th etc) and between the hours of 7pm and 7am only.
Of course there are instances where these restrictions are exempted. More information can be found HERE.
Click HERE to view the full 2024 report on water quality in West Boylston.
The Water District is happy to help you facilitate the sale/purchase of a new residence in West Boylston. Information on what to do and what to expect can be found on our New Customers page. Feel free to call us at 508-835-3025 with any questions!
For our sewer customers, please remember that you are being billed for last quarter’s usage . Please look at your previous quarter’s usage/dates for comparison. Also please remember that the sewer division has different rates then the Water District. Make sure you are paying the Town of West Boylston and sending payment to 140 Worcester Street, not us. For more information on sewer usage billing can be found HERE.
Emergencies do happen. We can let you know if a problem affects your home or your business via the reverse-911 CodeRed service.
Information on setting up new service, and ordering final water usage readings.