In 2025, the Massachusetts Dept. of Environmental Protection (Mass DeP) Drinking Water Program enacted new rules that includes inventorying all of the service lines in every Massachusetts community. West Boylston is proud to report that the inventory list was completed and submitted to the Commonwealth on time and approved in early 2026. There are no recognized lead service lines in West Boylston. To learn more about this Program and what it means for West Boylston residents, follow this link: Continue Reading →

When should you expect your bill? How do you read my meter? When is my bill due? These and other common questions are on our FAQs page.

Occasionally, the water system experiences disruptions that may stir up mineral sediment from the bottom of the water mains that can make their way into your home. Generally, these are few and far between, and can be quickly pushed through with some aggressive flushing. These occurrences happen during and after water main breaks, at the beginning of the watering season when irrigation systems are turned on, during high-usage times (usually summer weekends), during fire flow testing, and hydrant flushing. If ...

The Water District is happy to help you facilitate the sale/purchase of a new residence in West Boylston. Information on what to do and what to expect can be found on our New Customers page. Feel free to call us at 508-835-3025 with any questions!

Water damage can be devastating. Avoid frozen pipes with these helpful hints from the American Red Cross.

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The DPW has issued the latest sewer usage billing

For our sewer customers, please remember that you are being billed for last quarter’s usage . Please look at your previous quarter’s usage/dates for comparison. Also please remember that the sewer division has different rates then the Water District. Make sure you are paying the Town of West Boylston and sending payment to 140 Worcester Street, not us. For more information on sewer usage billing can be found ...