Important Information Regarding Online Payments
ONE-TIME PAYMENTS: Customers can make one-time payments using their checking accounts, credit cards, or debit cards through the web portal by referencing their District account number.
Payments made with a banking savings or checking account can only be made by logging into your District account. If you do not have a District account, you can easily set one up with your water usage account number and a user name and password. Payments using a savings or checking account are subject to a .45 processing fee.
Payments made via debit or credit card through your District account, or through the QuickPay option on the log in page and will be charged transaction fees of 3% or $2.50, whichever is greater. No distinction is made between debit and credit cards. The fee applies for each transaction.
AUTOMATIC PAYMENTS: Customers can choose to have their bank accounts automatically deduct their full balance due every quarter OR a set amount every MONTH. There is NO FEE when using a bank account; there is a 3% of the transaction amount or $2.50 fee (whichever is greater) for debit/credit card transactions. In order to set up automatic payments, the customers must set up an account through the secure web portal and save their banking/debit/credit information.
Automatic payments will be processed approximately mid-month and you will receive notification prior to the payment to the e-mail address on file, then customers will receive a confirmation e-mail once payment has been processed. Look for the payment processing date on your bill- it will be listed on every bill whose customer is set up for automatic payment.