Seconds Count During
The West Boylston Water
District utilizes the CodeRED high-speed emergency
notification system provided by Emergency Communications
CodeRED system allows us to quickly deliver critical
messages to Residents and Business owners. The
system can send these communications to the entire
District or just to targeted areas - all within minutes.
We will use this system to notify the District customers
in case of emergency situations that require immediate
action. CodeRED will dial the numbers in the
database and deliver a recorded message describing the
situation and any instructions for action. The
message will play when the phone is answered by a live
person or an answering machine; three attempts are made
to contact each number.
You can also choose to receive this information via a
text message or in e-mail.
information will remain private and will only be used
for these emergency communications.
Enroll in the
CodeRED Database: If you
are a West Boylston Water District customer, either
Residential or Business, you should ensure that your
information is in the CodeRED database. This is
particularly important if:
- You have an unlisted telephone
- You have changed your address or
phone number in the past year;
- You only have a cell phone;
- You use VoIP for your telephone
service (like Vonage or Charter Telephone)
You can also request notification on
multiple telephone numbers and to receive the
information via text message or e-mail.
Because CodeRED allows for
geographically based delivery, you contact information
must be associated with a street address.
To ensure that our calls reach you when necessary,
accurate and up-to-date information is essential!
If you have any difficulty registering your
information or you wish to be removed from the contact
list, please call us at our office or send an e-mail to